Shipping Policy

At MYSMELLO, we are dedicated to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping and delivery practices to help you understand how we handle the shipment of our products.

Order Processing Time

Orders are typically processed within 1-2 business days after they are placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs:

1. Standard Shipping: Our standard shipping option typically takes 3-5 business days for domestic orders.
2. International Shipping: We provide shipping options for international customers, with delivery times that may vary depending on the destination and local customs procedures.

Shipping Costs

Shipping costs for free for all over india, For international courier are calculated based on the shipping method, the weight of the items, and your location. You will be able to view the shipping costs at checkout before completing your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and location of your package.

Lost or Damaged Items

In the unlikely event that your order is lost or damaged during transit, please contact our customer support team at mysmelloindia@gmail.com or by phone at +91 70431 44064. We will assist you in resolving the issue and ensuring your satisfaction.

Address Accuracy

It is important to ensure that your shipping address is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping information provided by the customer.

Delivery Times

Delivery times may 3-5 days after shipped to your location. While we make every effort to deliver your orders on time, factors beyond our control (such as weather, holidays, or carrier delays) may impact delivery times.